NDIS Provider Core Library
The complete operational document set for a registered or registering NDIS provider. 230 editable Word templates across 19 operational areas, structured around the NDIS Practice Standards, with core module self-assessment checklists, an audit preparation checklist and the Master Document Register included.
Who it is for: providers going through certification or verification who need the full core framework in one place. Add the High Intensity or Behaviour Support modules if those supports are in your scope.
Highlights
- Governance, quality and compliance (30): from the Corporate Governance and Accountability Policy to the Internal Audit Schedule, Continuous Improvement Register and NDIS Audit Preparation Checklist.
- Participants and service delivery (49): intake, service agreement, support plan, progress notes, consent, review and exit templates, the Participant Handbook, and the rights, advocacy and Code of Conduct set.
- Incidents and complaints (19): incident management and reportable incidents process guide, incident and complaints registers, notification and feedback forms.
- Workforce (37): 33 HR templates from position description to exit interview, plus the four worker screening documents.
- Clinical and health (26): 14 medication management templates built around the six rights, and 12 health monitoring charts.
- Safety and environment (26): WHS, lone worker, home visit and falls policies, emergency management and PEEP templates, infection control and mealtime safety.
- Four Core Module self-assessment checklists (governance and operations, rights and responsibilities, provision of supports, support environment) and the Master Document Register.
- SIL and mealtime (11): SIL policy, service agreement, schedule of supports and typical week, SIL-SDA working agreement, property inspection and matching profile, plus the five mealtime management templates.
What is included
230 editable Word templates, grouped into 19 areas.
| Governance, risk and compliance | 30 |
| Participant rights and safeguarding | 17 |
| Service delivery and participant records | 32 |
| Incidents and reportable incidents | 14 |
| Complaints and feedback | 5 |
| Work health and safety | 13 |
| Emergency and disaster management | 6 |
| Workforce and HR | 33 |
| Worker screening | 4 |
| Medication management | 14 |
| Health monitoring and records | 12 |
| Infection control and mealtime safety | 7 |
| Safeguarding and restrictive practices | 5 |
| Privacy, information security and consent | 7 |
| Financial management and claiming | 8 |
| Transport, assets and participant property | 7 |
| Business administration | 5 |
| Supported independent living | 6 |
| Mealtime management and nutrition | 5 |
See the full document list, every document by name
Bought the wrong pack? Contact us within 30 days and we will credit what you paid towards the correct pack, so you only pay the difference. This is in addition to your rights under the Australian Consumer Law.
Files download straight away as editable Word documents, organised into the folders above, with a placeholder legend and a personalisation guide. Customise each template to your service and implement it in practice: documents on their own are not evidence of compliance.
Delivering SIL? Registered SIL providers are also assessed against the supported independent living supplementary module (Module 5A). The SIL Supplementary Module Add-On covers that module and cross-references this library throughout.
These templates are general information, not legal advice. No template pack can guarantee registration or audit outcomes.
Related guides
Add-on modules and other packs
Add only what you deliver. Every pack drops into the same document system, so you can extend your library as your scope grows.