Guides
Plain-English guides to NDIS registration, audits, SIL, incidents and restrictive practices for providers and independent support workers. General information, current at the date shown on each guide.
SCHADS award changes from 1 December 2026: what NDIS employers need to check
Last updated 12 October 2026 In Australia, new minimum pay rates for home care employees in disability care under the Social, Community,...
Read guide →
NDIS support budget reductions from 1 October 2026: what providers need to do
Last updated 5 October 2026 From 1 October 2026 the National Disability Insurance Agency (NDIA) is putting less funding into two groups ...
Read guide →
NDIS claim time limits: the 90 day rule from December 2026
Last updated 28 September 2026. Applies to National Disability Insurance Scheme (NDIS) providers, support workers and sole traders in Aus...
Read guide →
NDIS price limits 2026-27: what the new pricing determination changed
Last updated 28 September 2026 On 24 September 2026 the way NDIS price limits are set in Australia changed. The numbers stayed the same....
Read guide →
How long do NDIS providers have to keep records?
Last updated 19 September 2026. Applies to National Disability Insurance Scheme (NDIS) providers and support workers in Australia. In Au...
Read guide →
NDIS complaints management: what the Rules require of providers
What the NDIS Complaints Management and Resolution Rules 2018 require of registered providers, a practical complaints process, procedural...
Read guide →
NDIS Code of Conduct explained: the seven obligations in practice
The seven NDIS Code of Conduct obligations quoted from the Rules and explained in plain English, with who they bind, what a breach looks ...
Read guide →
SIL Service Agreements from 1 July 2026: What Has to Be in Them
What a SIL service agreement needs from 1 July 2026: the ordinary NDIS content, the six shared-living matters in Module 5A, a schedule of...
Read guide →
Six Rights of Medication Administration for Disability Support Workers
The six rights of medication administration explained for NDIS support workers: each right with a practical check, PRN medicine, assistin...
Read guide →
NDIS Worker Screening Check: Who Needs a Clearance and How to Get One
Who must hold an NDIS Worker Screening Check, what a risk assessed role is, how to apply in each state and territory, fees, validity, and...
Read guide →
NDIS Core Module Self-Assessment: Check Your Evidence Before an Audit
How to run an NDIS Core Module self-assessment before a certification audit: the four divisions, honest Yes, Partial or No scoring, what ...
Read guide →
NDIS Reportable Incidents: The 24 Hour and 5 Business Day Rules Explained
Which incidents registered NDIS providers must notify to the NDIS Commission, when the 24 hour and 5 business day clocks start, and what ...
Read guide →