Information

What is in the NDIS Provider Core Library

230 editable Word templates. This is the complete list of what you receive.

Scope
Written against the NDIS Practice Standards Core Module. The SIL and mealtime documents included here are written against the Core Module as it applies to those settings. This pack does not include the high intensity supports, behaviour support or supported independent living (Module 5A) supplementary modules, which are separate add-on modules.

Every delivery also includes the Placeholder Legend and Customisation Guide, and the How To Personalise Your Templates guide.

At a glance

Governance, risk and compliance	30
Participant rights and safeguarding	17
Service delivery and participant records	32
Incidents and reportable incidents	14
Complaints and feedback	5
Work health and safety	13
Emergency and disaster management	6
Workforce and HR	33
Worker screening	4
Medication management	14
Health monitoring and records	12
Infection control and mealtime safety	7
Safeguarding and restrictive practices	5
Privacy, information security and consent	7
Financial management and claiming	8
Transport, assets and participant property	7
Business administration	5
Mealtime management and nutrition	5
Supported independent living	6

Full document list

Governance, risk and compliance (30)

CORE-01-01	Corporate Governance and Accountability Policy
CORE-01-02	Quality Management and Continuous Improvement Policy
CORE-01-03	Document Control Policy and Procedure
CORE-01-04	Risk Management Policy and Procedure
CORE-01-05	Business Continuity Plan
CORE-01-06	Record Keeping and Documentation Policy
CORE-01-07	Compliance Policy and Procedure
CORE-01-08	Whistleblower Policy
CORE-01-09	Conflict of Interest Policy
CORE-01-10	Succession Planning Policy
CORE-01-11	Internal Audit Schedule and Checklist
CORE-01-12	NDIS Audit Preparation Checklist
CORE-01-13	NDIS Core Standards Self-Assessment Checklist — Governance and Operations
CORE-01-14	Conflict of Interest Declaration Form
CORE-01-15	Meeting Minutes Template
CORE-01-16	Business Continuity Risk Assessment Form
CORE-01-17	Financial Delegation and Authorisation Policy
CORE-01-18	Fire Safety Compliance Policy
CORE-01-19	Organisational Culture and Leadership Development Policy
CORE-01-20	Partnership and Stakeholder Engagement Policy
CORE-01-21	Procurement Policy
CORE-01-22	Quality Assurance and Audit Guidelines
CORE-01-23	End-of-Year Compliance Summary
CORE-01-24	Debtor Management Policy
CORE-01-25	Continuous Improvement Register
CORE-01-26	Record Retention and Disposal Schedule
CORE-01-27	Organisational Chart Template
CORE-01-28	Continuity of Supports Policy
CORE-01-36	NDIS Fraud Control Policy
CORE-01-37	NDIS Commission Contact and Regulatory Response Protocol

Participant rights and safeguarding (17)

CORE-02-01	Participant Rights and Responsibilities Policy
CORE-02-02	Decision Making, Choice and Supported Decision-Making Policy and Procedure
CORE-02-03	Individual Values, Beliefs and Cultural Needs Policy
CORE-02-04	Privacy and Dignity Policy and Procedure
CORE-02-05	VANED Policy and Procedure
CORE-02-06	Participant Advocacy Policy and Procedure
CORE-02-07	Duty of Care and Dignity of Risk Policy and Procedure
CORE-02-08	Code of Conduct Policy and Procedure
CORE-02-09	Anti-Discrimination and Equal Opportunity Policy
CORE-02-10	Professional and Participant Boundaries Policy
CORE-02-11	NDIS Core Standards Self-Assessment Checklist — Rights and Responsibilities
CORE-02-12	Code of Conduct Worker Declaration Form
CORE-02-13	Participant Advocacy Request Form
CORE-02-14	First Nations and CALD Cultural Engagement Procedure
CORE-02-15	Accessible Participant Rights Summary
CORE-02-16	Cultural Safety Framework
CORE-02-17	Supported Decision-Making Register

Service delivery and participant records (32)

CORE-03-01	Service Access Intake and Eligibility Policy and Procedure
CORE-03-02	Service Agreement Policy and Procedure
CORE-03-03	Individual Support Planning Policy and Procedure
CORE-03-04	Responsive Support Delivery Policy and Procedure
CORE-03-05	Transition and Exit Policy and Procedure
CORE-03-06	Progress Notes and Case Documentation Policy
CORE-03-07	Participant Intake Form
CORE-03-08	Service Agreement Template
CORE-03-09	Individual Support Plan Template
CORE-03-10	Progress Notes Template
CORE-03-11	NDIS Core Standards Self-Assessment Checklist — Provision of Supports
CORE-03-12	Participant Consent Form
CORE-03-13	Participant Review Form
CORE-03-14	Service Exit and Transition Form
CORE-03-15	Participant Referral Form
CORE-03-16	Participant File Audit Checklist
CORE-03-17	Home Safety Checklist
CORE-03-18	Individual Participant Risk Assessment
CORE-03-19	Participant Handbook
CORE-03-20	Manual Handling Plan
CORE-03-21	Individual Emergency Plan
CORE-03-22	Attendance and Activity Log
CORE-03-23	Participant Health and Wellbeing Policy and Procedure
CORE-03-24	Fluid Intake Recording Sheet
CORE-03-25	NDIS Plan Review Process Guide
CORE-03-26	Onboarding Checklist for New Participants
CORE-03-27	Technology-Assisted Care Policy
CORE-03-28	PACE Approach and Planning Reform Guide
CORE-03-29	Participant Annual Review Summary
CORE-03-30	Shift Handover and Communication Log
CORE-03-31	Personal Care and Daily Living Checklist
CORE-03-32	Support Coordination Record of Service

Incidents and reportable incidents (14)

CORE-04-01	Incident Management Policy and Procedure
CORE-04-02	Notifiable Incidents and Mandatory Reporting Policy
CORE-04-03	Guardian and Representative Incident Notification Policy
CORE-04-04	Participant Death and Critical Incident Management Policy
CORE-04-05	First Aid Policy and Incident Reporting Procedures
CORE-04-06	Behavioural Incident Review Procedure
CORE-04-07	NDIS Reportable Incidents Process Guide
CORE-04-08	Emergency and Incident Response Guide
CORE-04-09	Incident Report Form
CORE-04-10	NDIS Reportable Incident Notification Form
CORE-04-11	Guardian Incident Notification Record
CORE-04-12	Incident Root Cause Analysis Tool
CORE-04-13	Incident Register
CORE-04-14	Reportable Conduct Scheme Policy and Procedure

Complaints and feedback (5)

CORE-05-01	Complaints Management Policy
CORE-05-02	Participant Feedback and Complaints Procedure
CORE-05-03	Internal Grievance Procedure
CORE-05-04	Complaints Register
CORE-05-05	Feedback and Complaint Form

Work health and safety (13)

CORE-06-01	Workplace Health and Safety Policy
CORE-06-02	Lone Worker Policy and Procedure
CORE-06-03	Home Visit Safety Policy and Procedure
CORE-06-04	Missed Visit and Welfare Check Policy
CORE-06-05	Managing the Risk of Falls Policy
CORE-06-06	Food Safety Management Procedures
CORE-06-07	Home Visit Risk Assessment Tool
CORE-06-08	Participant Risk Assessment Template
CORE-06-09	Community Safety Checklist
CORE-06-10	NDIS Core Standards Self-Assessment Checklist — Support Environment
CORE-06-11	Medical Emergency Protocol Template
CORE-06-12	Psychosocial Hazards and Psychological Safety Policy
CORE-06-13	WHS Hazard and Near-Miss Report Form

Emergency and disaster management (6)

CORE-07-01	Emergency Management and Response Policy
CORE-07-02	PEEP Policy and Procedure
CORE-07-03	Site Emergency Plan
CORE-07-04	PEEP Template
CORE-07-05	Emergency Medical Consent Form
CORE-07-06	Emergency Drill and Plan Testing Record

Workforce and HR (33)

CORE-08-01	Workforce Management Policy
CORE-08-02	Staff Induction Policy and Procedure
CORE-08-03	Code of Conduct
CORE-08-04	Performance Management Policy and Procedure
CORE-08-05	Leave Management Policy
CORE-08-06	Grievance and Dispute Resolution Policy and Procedure
CORE-08-07	Disciplinary and Termination Policy and Procedure
CORE-08-08	Staff Induction Checklist
CORE-08-09	Position Description Template
CORE-08-10	Performance Review Form
CORE-08-11	Staff Grievance Form
CORE-08-12	Exit Interview Form
CORE-08-13	Drugs Alcohol Tobacco and Vaping Policy
CORE-08-14	Equal Employment Opportunity Policy
CORE-08-15	Payroll and Timekeeping Policy
CORE-08-16	Management of Non-Work Related Injury or Illness Policy
CORE-08-17	Employment Agreement Template
CORE-08-18	Staff Timesheet
CORE-08-19	Training Register and Plan
CORE-08-20	Sub-Contractor Agreement Template
CORE-08-21	Letter of Offer Template (Casual)
CORE-08-22	Reference Checking Template
CORE-08-23	Work from Home Policy
CORE-08-24	Work from Home Application Form
CORE-08-25	Workplace Harassment and Anti-Bullying Policy
CORE-08-26	Performance Improvement Plan Policy and Procedure
CORE-08-27	Supervision and Performance Management Policy
CORE-08-28	Employee Welcome Pack Template
CORE-08-29	Participant Welcome Pack Template
CORE-08-30	Support Worker KPI Framework
CORE-08-31	Workforce Planning and Recruitment Policy
CORE-08-32	Secondary Employment Declaration Form
CORE-08-33	Interview and Candidate Assessment Form

Worker screening (4)

CORE-09-01	Worker Screening Policy and Procedure
CORE-09-02	Worker Screening Register
CORE-09-03	Worker Screening Declaration Form
CORE-09-04	Key Personnel Register

Medication management (14)

CORE-10-01	Medication Management Policy and Procedure
CORE-10-02	Medication Management Plan
CORE-10-03	Medication Administration Record
CORE-10-04	Medication Error Report
CORE-10-05	Administration of Medication Procedure
CORE-10-06	Medication Administration Chart
CORE-10-07	Medication Consent Form
CORE-10-08	Medication Incident Form
CORE-10-09	Medication Audit Checklist
CORE-10-10	PRN Medication Care Plan
CORE-10-11	Self-Administration of Medication Assessment Tool
CORE-10-12	Medication Storage Key Register
CORE-10-13	Medication Risk Identification Checklist
CORE-10-14	Controlled Drug (Schedule 8) Register

Health monitoring and records (12)

CORE-11-01	Health Records Management Policy
CORE-11-02	Body Scan Chart
CORE-11-03	Bowel Motion Recording Chart
CORE-11-04	Weight Management Recording Chart
CORE-11-05	Wound Care Recording Chart
CORE-11-06	Blood Glucose (BGL) Recording Chart
CORE-11-07	Vital Signs Observation Chart
CORE-11-08	Continence Recording Chart
CORE-11-09	Repositioning and Pressure Care Chart
CORE-11-10	Sleep Recording Chart
CORE-11-11	Stoma and Ostomy Output Recording Chart
CORE-11-12	Seizure Observation Chart

Infection control and mealtime safety (7)

CORE-12-01	Infection Prevention and Control Policy
CORE-12-02	Hand Hygiene Procedure
CORE-12-03	Clinical Waste Management Policy
CORE-12-04	Routine Disinfecting and Cleaning Procedure
CORE-12-05	Mealtime Management and Dysphagia Policy
CORE-12-06	Mealtime Management Plan Template
CORE-12-07	PPE Policy and Procedure

Safeguarding and restrictive practices (5)

CORE-13-01	Safeguarding and Restrictive Practices Policy
CORE-13-02	Positive Behaviour Support Policy and Procedure
CORE-13-03	Restrictive Practices Policy and Procedure
CORE-13-04	Conflict Management Plan
CORE-13-05	Restrictive Practices Reporting Form

Privacy, information security and consent (7)

CORE-14-01	Privacy and Confidentiality Policy
CORE-14-02	Privacy Consent and Collection Notice
CORE-14-03	Data Breach Response Policy
CORE-14-04	IT Security and Acceptable Use Policy
CORE-14-05	Consent to Share Information Form
CORE-14-06	Photo and Media Consent Form
CORE-14-07	Transport Consent Form

Financial management and claiming (8)

CORE-15-01	Financial Management Policy
CORE-15-02	NDIS Participant Expense and Receipt Register
CORE-15-03	NDIS Pricing and Claims Guide
CORE-15-04	Service Fees Policy and Procedure
CORE-15-05	Rate Card and Price List Template
CORE-15-06	Invoice and Payment Register
CORE-15-07	Participant Money Handling Procedure
CORE-15-08	Petty Cash and Participant Money Record

Transport, assets and participant property (7)

CORE-16-01	Transport Policy and Procedure
CORE-16-02	Asset and Equipment Register
CORE-16-03	Participant Transport Guidelines
CORE-16-04	Personal Belongings Register for Short Term Respite (STR)
CORE-16-05	Travel Costs Policy
CORE-16-06	Vehicle Safety Checklist
CORE-16-07	Vehicle Use and Mileage Log

Business administration (5)

CORE-17-01	Business Administration Policy
CORE-17-02	Master Document Register
CORE-17-03	Self-Care and Mental Well-Being Guide for Support Workers
CORE-17-04	Hazardous Substances Register
CORE-17-05	Weekly Cleaning Schedule

Mealtime management and nutrition (5)

MEAL-01	Food Diary Form
MEAL-02	Mealtime Food Safety Audit Checklist
MEAL-03	Nutrition Assessment
MEAL-04	Nutrition and Swallowing Risk Checklist
MEAL-05	Mealtime Management Log

Supported independent living (6)

SIL-01	Supported Independent Living Policy and Procedure
SIL-02	Supported Independent Living Service Agreement
SIL-03	SIL Property Inspection Checklist
SIL-04	SIL-SDA Working Agreement
SIL-05	Participant Matching and Compatibility Profile
SIL-06	SIL Schedule of Supports and Typical Week

View the NDIS Provider Core Library

Every document is an editable Microsoft Word file with placeholder fields for your business details. These are templates, not a compliance service. They require customisation and implementation in your own service, and no template pack can guarantee registration or audit outcomes. Bought the wrong pack? Contact us within 30 days and we will credit what you paid towards the correct pack, so you only pay the difference. This is in addition to your rights under the Australian Consumer Law.