Performance Management Policy and Procedure sample page preview

Performance Management Policy and Procedure

$24.99
Instant download. One-time purchase. Fully editable Word (DOCX).

An editable performance management policy and procedure for NDIS providers. It covers how supervisors give regular feedback, address concerns informally first, and run a fair formal process when informal support has not worked.

What is inside:

  • Responsibilities for directors or managers, supervisors and workers
  • How performance expectations are set, from position descriptions to regular supervision
  • Annual performance reviews, plus midpoint and end-of-probation reviews
  • Informal performance management steps and what notes to keep
  • A four-step formal process: written notice, formal meeting, performance improvement plan, then review and outcome
  • Warning stages, the worker's right to respond and a review request within 5 business days
  • Natural justice principles and confidentiality

Good to know: the policy applies to employees. Contractor performance is managed under the relevant contractor agreement.

  • Reviewed against the current NDIS Rules, Practice Standards and Commission guidance
  • Editable DOCX with a placeholder legend, so you enter your details once
  • Instant download

These templates are general information, not legal advice. No template can guarantee registration or audit outcomes.

Digital product. Because these are instant downloads, we do not offer refunds for change of mind once your files have been accessed. This does not affect your rights under the Australian Consumer Law. Bought the wrong pack? Contact us within 30 days and we will credit what you paid towards the right one. If you have a technical issue accessing your files, contact us and we will sort it out. See our refund policy.
Your responsibility. These are editable templates provided as a starting point, not legal, compliance or professional advice. You are responsible for reviewing each template, adapting it to your service, and making sure the information is current, accurate and appropriate for your circumstances and your state or territory before you rely on it. Moreton Regional Support Services is not liable for any loss, penalty or outcome arising from your use of these templates, and no template can guarantee NDIS registration, audit or compliance outcomes.