Participant Welcome Pack Template
$24.99
Instant download. One-time purchase. Fully editable Word (DOCX).
A participant welcome pack template that introduces your services to a new participant at the start of their supports. Staff go through it with the participant, who signs to confirm it was explained in a way they understand.
What is inside:
- Welcome message and an offer of other formats, languages or an interpreter
- About us: NDIS provider number, services, office and after-hours contacts
- Participant rights, including safety, privacy, choice, access to an advocate and making a complaint without fear of consequences
- Participant responsibilities, such as giving notice of cancellations and telling you about changes
- Support team table: primary and backup workers, key contact, support coordinator and LAC
- How to make a complaint, including contacting the NDIS Commission on 1800 035 544 or an advocacy service
- Privacy, cancellations and emergency sections
- Acknowledgement signed by the participant or their representative and a staff member
- Reviewed against the current NDIS Rules, Practice Standards and Commission guidance
- Editable DOCX with a placeholder legend, so you enter your details once
- Instant download
These templates are general information, not legal advice. No template can guarantee registration or audit outcomes.
Buying more than one template? This one is also in
On its own this template is $24.99. Each pack below includes it, plus the rest of the set.
Digital product. Because these are instant downloads, we do not offer refunds for change of mind once your files have been accessed. This does not affect your rights under the Australian Consumer Law. Bought the wrong pack? Contact us within 30 days and we will credit what you paid towards the right one. If you have a technical issue accessing your files, contact us and we will sort it out. See our refund policy.
Your responsibility. These are editable templates provided as a starting point, not legal, compliance or professional advice. You are responsible for reviewing each template, adapting it to your service, and making sure the information is current, accurate and appropriate for your circumstances and your state or territory before you rely on it. Moreton Regional Support Services is not liable for any loss, penalty or outcome arising from your use of these templates, and no template can guarantee NDIS registration, audit or compliance outcomes.
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Add only what you deliver. Every pack drops into the same document system, so you can extend your library as your scope grows.
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