Participant Handbook sample page preview

Participant Handbook

$24.99
Instant download. One-time purchase. Fully editable Word (DOCX).

An editable NDIS participant handbook that you give to participants when they start supports. It explains in plain English who the business is, how it works with participants, and what participants can expect.

What is inside:

  • About the business, participant rights and participant responsibilities
  • Support plans and goals, and what the service agreement covers
  • Pricing, and how NDIA-managed, plan-managed and self-managed funding is claimed
  • Privacy and confidentiality, and worker screening and qualifications
  • What happens after an incident, and how to make a complaint
  • Ending supports and accessing an independent advocate
  • Contact table with interpreter and relay service numbers
  • Signed acknowledgement of receipt

Good to know: the handbook describes the business as a registered NDIS provider. Unregistered providers need to edit that wording.

  • Reviewed against the current NDIS Rules, Practice Standards and Commission guidance
  • Editable DOCX with a placeholder legend, so you enter your details once
  • Instant download

These templates are general information, not legal advice. No template can guarantee registration or audit outcomes.

Buying more than one template? This one is also in

On its own this template is $24.99. Each pack below includes it, plus the rest of the set.

Digital product. Because these are instant downloads, we do not offer refunds for change of mind once your files have been accessed. This does not affect your rights under the Australian Consumer Law. Bought the wrong pack? Contact us within 30 days and we will credit what you paid towards the right one. If you have a technical issue accessing your files, contact us and we will sort it out. See our refund policy.
Your responsibility. These are editable templates provided as a starting point, not legal, compliance or professional advice. You are responsible for reviewing each template, adapting it to your service, and making sure the information is current, accurate and appropriate for your circumstances and your state or territory before you rely on it. Moreton Regional Support Services is not liable for any loss, penalty or outcome arising from your use of these templates, and no template can guarantee NDIS registration, audit or compliance outcomes.