Health Records Management Policy sample page preview

Health Records Management Policy

$24.99
Instant download. One-time purchase. Fully editable Word (DOCX).

An editable NDIS health records management policy covering how participant health records are created, stored, accessed, corrected and disposed of. It applies to every worker who creates or handles health information such as medical histories, medication records and incident reports.

What is inside:

  • Purpose, scope, definitions and policy statement
  • Types of health records you may hold
  • Responsibilities of managers and workers
  • Record creation standards: timely, factual, plain English, signed, dated and never altered without a correction notation
  • Storage and security for paper and digital records
  • Participant access requests answered within 30 days, and correction requests
  • Retention table, including 7 years from last service and until age 25 for children's records, and secure disposal
  • Records and evidence list, legislation table and approval block

Good to know: Victoria, New South Wales and the ACT have their own health records laws. Adapt the policy to the jurisdiction where you deliver supports.

  • Reviewed against the current NDIS Rules, Practice Standards and Commission guidance
  • Editable DOCX with a placeholder legend, so you enter your details once
  • Instant download

These templates are general information, not legal advice. No template can guarantee registration or audit outcomes.

Buying more than one template? This one is also in

On its own this template is $24.99. Each pack below includes it, plus the rest of the set.

Digital product. Because these are instant downloads, we do not offer refunds for change of mind once your files have been accessed. This does not affect your rights under the Australian Consumer Law. Bought the wrong pack? Contact us within 30 days and we will credit what you paid towards the right one. If you have a technical issue accessing your files, contact us and we will sort it out. See our refund policy.
Your responsibility. These are editable templates provided as a starting point, not legal, compliance or professional advice. You are responsible for reviewing each template, adapting it to your service, and making sure the information is current, accurate and appropriate for your circumstances and your state or territory before you rely on it. Moreton Regional Support Services is not liable for any loss, penalty or outcome arising from your use of these templates, and no template can guarantee NDIS registration, audit or compliance outcomes.