Exit Interview Guide and Form

An exit interview guide and form for staff leaving an NDIS provider voluntarily. HR or the quality manager, not the direct supervisor, runs the interview in person, by phone or as a written form.

What is inside:

• Process and timeframes, including offering the interview within 3 business days of resignation
• Confidentiality rules, and the exception for participant safety concerns, unlawful conduct or reportable incidents
• Leaver details, primary reason for leaving and where they are moving to
• Questions on role and work experience, team and management, and organisation and culture
• Improvement and retention questions, including whether they would return or recommend you
• Interviewer notes: themes, concerns to escalate, rehire eligibility and offboarding check

Good to know: participation is voluntary. The interview is separate from offboarding, so final pay and screening and register updates are still needed for every departure.

• Reviewed against the current NDIS Rules, Practice Standards and Commission guidance
• Editable DOCX with a placeholder legend, so you enter your details once
• Instant download

These templates are general information, not legal advice. No template can guarantee registration or audit outcomes.